Spinchester Casino Terms of Use

This page sets out the terms and conditions that govern use of our platform. It explains the rules we apply, the responsibilities of both the company and users, and how we manage accounts, payments and promotions. By registering or using our services you agree to these terms, so please read them carefully. Where we refer to "we", "us" or "our" we mean the operator of the platform; "you" and "your" refer to account holders and users.

Account responsibilities

You are responsible for keeping your account details secure and for any activity that takes place under your account. You must provide accurate and up-to-date information during registration and notify us of any changes. Do not share your login credentials or allow others to use your account. We may suspend or close accounts where we suspect unauthorised access, fraud, breach of these terms or misuse of promotional offers.

Eligibility requirements

To use our services you must meet the minimum age and legal requirements applicable in your jurisdiction. Only one account is permitted per person unless we agree otherwise in writing. We may request identity, proof of address and payment verification documents at any time. Access may be restricted if we cannot verify your identity or if you are located in a jurisdiction where use of the service is not permitted.

Acceptable platform use

Use of the platform must be lawful and follow these terms. Prohibited activity includes account sharing, use of automated bots, tampering with our systems, money-laundering, and using third-party payment methods not in your name. We reserve the right to limit or block access where activity appears suspicious or in breach of these rules. Repeated abuse may result in account closure and forfeiture of funds subject to applicable checks.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms that accompany each offer. Only one promotion may apply where stated, and we will specify wagering, maximum bet and withdrawal limits for qualifying bonuses. Failure to comply with promotion terms may lead to cancellation of bonus funds and winnings. We will publish any material restrictions together with each promotion and apply them consistently.

Deposits and withdrawals

Payment methods, minimum and maximum amounts, processing times and fees are described in the cashier section. We may apply verification checks before processing withdrawals, and we may delay or refuse payments if documentation is outstanding or if transactions appear irregular. Withdrawal limits and processing windows may be adjusted for security or compliance reasons. You must use payment methods that are in your name unless we state otherwise.

Dispute resolution

If you have a query or complaint please contact our support team in the first instance. We aim to resolve disputes promptly and fairly. If we cannot resolve an issue internally we will provide information on further steps available to you, including independent dispute resolution where applicable. Communication should be clear and include relevant account details to help us investigate.

Updates to terms and conditions

We may update these terms from time to time. Where changes are material we will notify you by email or platform notice and, where required, seek your consent. Continued use of the service after notice constitutes acceptance of the revised terms. Check this page regularly to stay informed about any updates.